Genghis Grill in Jackson

Genghis Grill in Jackson
3.5 / 5
50 reviews

1231 Vann Dr, Jackson, TN 38305-6024, Jackson

Overview

Cuisine
  • Asian
  • Mongolian

Restaurant Hours

Monday

08:00 - 17:00

Tuesday

08:00 - 17:00

Wednesday

08:00 - 17:00

Thursday

00:00 - 17:00

Friday

00:00 - 17:00

Why is this place so good?

It gives you a huge range in variety to pick what you want to eat.

Review

Add rating restaurant:
Genghis Grill
JW
John Weeks
google
11.20.2024
5/5

The food here is great!!! The service is even better (especially if you get one particular waiter - his name is either James or Jason). It's funny that I can't remember his name, but he knows mine and my friend's name by heart!!! And he always knows what we want to drink. We don't even go here that much either. LOL!!!

Genghis Grill
HM
Heidi Montero
google
10.22.2018
5/5

I am a vegan and they had a vegan option plus veggies. Great place if you're in the mood for it. I surely was filled with a medium sized bowl the childrens option was nice as well. Great service everything was mixed together I'm excited to come back.

Genghis Grill
npat34
google
10.06.2018
1/5

Waitress tried to hand me an ink pen that she took from her hair when I didn't take it she handed me another from pocket and said " in case you have a phobia about it being in my hair". Bowls had a film of dirt and food on them, one bowl had a dried piece of chicken in it. Manager had no concern over situation. So we left, on our way out another customer was trying to scrape something off of his fork. I used to like this place a lot, and now the lack of management and concern for cleanliness prevents me from returning.

Genghis Grill
JL
Joseph Lewis
google
09.25.2018
5/5

First time we ate here, and it was amazing.

Genghis Grill
SG
Scott Graham
google
08.08.2018
4/5

Great but when I went they were out of steak and shrimp. They should have marked down meal price due to that.

Genghis Grill
RM
Ronald Meldrem
google
08.01.2018
5/5

Great friendly service food was delicious

Genghis Grill
OD
Onyxx DarkMyst
google
06.21.2018
4/5

Delicious. The beef bits were overcooked. But the rest was delicious. I recommend half tea, half lemonaid, and a splash of watermelon.

Genghis Grill
KW
Karisa Winchester
google
05.14.2018
5/5

Delicious as always! Wonderful and friendly staff! Took my mother in law for the first time and she loved it! I always tell my friends and family about Genghis grill and how yummy it is! ❤️

Genghis Grill
Mark
google
04.24.2018
1/5

Waited at the door for 5 minutes to get a seat afterwards I was seated and waited over 15 without anyone serving me so I got up and left. What kind of service is this? I will never return.

Genghis Grill
SD
Scott Davenport
google
04.23.2018
1/5

Food was burnt to a crisp. Wound up leaving without eating. Overpriced as well. Do not recommend

Genghis Grill
cb
c borden
google
03.14.2018
5/5

Good tasty food. Priced right also. Really friendly service

Genghis Grill
MC
Melissa Coleman
google
03.02.2018
3/5

Our food was good, not great. Service was good. Disappointed with the state of both restrooms. The womens had not towels to dry your hands after washing. The mens restroom floor was standing in water. There was a crowd that day, but we didnt wait long for our food.

Genghis Grill
VH
Vacant Hero
google
01.22.2018
5/5

My daughter and I stopped here for lunch during a road trip, and I kinda wished we lived closer so we could eat here way more often. The service was great, and the food was amazing. You are able to make your own meal by choosing you own meats, veggies, sauce, and pasta/rice in a bowl, then they will stir fry it, then serve it to you. Everything was perfectly cooked, and served with amazing quickness.

Genghis Grill
DA
Donald Allmon
google
11.15.2017
5/5

Great service and food was great

Genghis Grill
FU
Frankie Underwood
google
11.14.2017
5/5

Love Genghis! Great service and even better options!

Genghis Grill
bh
brenda hall
google
10.20.2017
5/5

Wow this place is awesome you get alot of food for a reasonable price they give you a bowl and you fill it up with whatever you want like different meats and vegetables and the cook it for you...its cooks just right

Genghis Grill
JB
Jade Bradford
google
10.11.2017
5/5

The food is definitely worth the price. I recommend genghis for lunch or dinner. With you being able to pre fix your bowl it allows you to get exactly what you want and have it cooked exactly how you would like. I have no complaints.

Genghis Grill
w1
witchdoctor 13
google
09.27.2017
4/5

Really wide range of items for stir fry with quick service.

Genghis Grill
kh
keith hines
google
09.08.2017
5/5

Always love the service my family receives. The manager always try to make sure your visit is always great. The servers are very attentive to their guests. The food is always Good and the service is Great!!!!

Genghis Grill
CC
Carole Corley
google
08.05.2017
1/5

We love Ghengis Grill, however this particular one is hit or miss. Today was a deff miss. No longer self serve, that's understandable. But what is not acceptable is how they handle it. My food was mixed up with someone else's sauce. I dont use their sauce, I only use the garlic water. I could barely eat it and they didnt offer me the option to fix another bowl. Food took entirely too long to cook, I'm talking 12 min after everyone else had their food & I had to ask for it 2 times. Manager literally had no appologies and said it was my fault there was sauce on it!Place was a disgusting mess. Food & trash all over floor.We will drive 30 minutes further to go to the location in Franklin/cool springs before returning to this one again. This is the 3rd visit they have messed up orders, drinks, and service has always been very slow here! Poor management. Unprofessional management. And the place is just unkept and dirty. Would not recommend this establishment.

Genghis Grill
BD
Bill Daggett
google
08.03.2017
2/5

Food was good. Service was bad. A rude waiter and slow food delivery almost made us late getting back to work.

Genghis Grill
SB
SS B
google
07.07.2017
5/5

I suggest everyone give it a try at least once. Clean restaurant, great that you can build your own bowl. Flavors match perfectly, by design, so nothing tastes disgusting. Small bowl can hold a lot of you pack it, but do yourself a favor and just get a bigger bowl to hold everything and not make a mess.

Genghis Grill
DJ
Drinking Jack
google
07.05.2017
5/5

Always awesome. Friendly staff.

Genghis Grill
RS
Rose Simmons
google
07.02.2017
5/5

The food is awesome. You get to pick what type of meats and veggies, seasonings and sauce you want. You can make it mild or as hot as you want yourfood to be.

Genghis Grill
MM
Michael Miller
google
06.18.2017
5/5

Food was excellent and our server was very friendly! 😊

Genghis Grill
CW
Charles Walker
google
05.15.2017
3/5

The waiter we a it was very nice but it's a odor in you walk in

Genghis Grill
BE
Bryan Evert
google
05.07.2017
3/5

Waited at the seating counter for 10 min without anyone in sight. We figured it was seat yourself and we did. A woman came up after we sat down and gave us nasty attitude. She then proceeded to make us get up and seated us where "she" wanted us to sit. Waiter was quick and got us up and running in no time. We have eaten at Genghis Grills several times, but, will not eat at this one again. Did not speak to a manager; we're not the type to complain. The only problem we had was with the nasty door greeter.

Genghis Grill
RO
Rosemary Owen
google
05.07.2017
5/5

Fresh ingredients. Friendly and helpful staff. The restaurant was clean with nice decor. Healthy but delicious. The way it is set up you could have a different meal each time you came.

Genghis Grill
JV
Jose Valencia
google
04.16.2017
3/5

I love the food. The service on the other hand could be improved. Went there for dinner and the waitress we had was pretty bad. It wasn't because she was too busy because there was hardly any one there. When we got our drinks, she spilled some of it and instead of cleaning it up she just handed us our drink, so it still dripped from the side. Was there for about 30 minutes and never got a refill. Would go again but try to get another waitress.

Genghis Grill
TM
Trey McIver
google
03.01.2017
5/5

Service was great and the food was great.

Genghis Grill
MM
Michelle Murray
google
02.26.2017
5/5

First time visiting. The food and the atmosphere were great! Can't wait to go back!

Genghis Grill
TC
Travis Coron
google
02.04.2017
2/5

I went to lunch with my mom, dad, brother, and girlfriend for my mom's birthday. My brother order a water and the waitress put down sprite and walked off before it could be corrected, my mom was brought a drink on the rocks when requested frozen, and my girlfriend's shrimp in her bowl was under cooked. The food was not only inedible, but the server said it was probably just one piece. I had tried a bite before the sever had come over and I can confirm that it was not cooked. The under cooked food was taken off the ticket because after the bite my girlfriend completely lost her appetite. Only giving the 2 stars because it was taken off. Other than it was a horrible experience and we will not be returning

Genghis Grill
BB
Breandan Butler
google
01.17.2017
5/5

This is a great restaurant experience. You get to throw all of your favorite meats and veggies together with spices and sauces you can mix. Depending on your bowl size you get different starches and you can add egg to your meal. It’s always cooked perfectly, but the taste is up to you!

Genghis Grill
JM
Jack Medlin
google
01.14.2017
5/5

Good service and food. I definitely recommend filling your bowl until you can’t fit anymore in it, since the food shrinks when it’s cooked

Genghis Grill
JF
Jennie Ferezy
google
01.07.2017
5/5

Love the food and the staff. The restaurant is always clean!!!

Genghis Grill
BC
Benny Cates
google
11.23.2016
2/5

I hope this is a one time experience, service was very poor.

Genghis Grill
SJ
S. Jackson
google
11.15.2016
5/5

I like it! Food is always fresh and there's a hand sanitizer at the beginning of the buffet

Genghis Grill
KF
Kacey Floyd
google
08.22.2016
5/5

Absolutely delicious, fresh food cooked just right. Many options to choose from

Genghis Grill
BC
Blaise Costa
google
07.26.2016
5/5

Awesome place to eat. Large bowl is $16. Which I cant even finish, lot of choice of ingredients. Love the spices. Well come back again and again

Genghis Grill
Ca
Colt and Holly B
google
07.23.2016
3/5

Doesn't seem to be as well managed as it once was. Bathroom was a mess too. Food tastes the same though. Seems to still be same quality ingredients. I suppose my main complaint in the decline in the overall atmosphere of the place.

Genghis Grill
BN
Brando Norweezy
google
07.14.2016
5/5

Had a great time. Food was great and the service was amazing

Genghis Grill
BW
Billy Wallace
google
07.13.2016
5/5

When they handed me the cup to put my protein in so they could cook it, I looked at it, giggled, and said that's not very big. I'm a big boy and with s healthy appetite as well! I knew without a doubt I was gonna leave this place hungry. Boy was I wrong! When they finished cooking my selection along with the noodles, I was still a little skeptical. As it turns out, there was more food there than I gave it credit for. It was all i could do to finish it. It was cooked perfectly! It made for a great date night with my girlfriend!

Genghis Grill
MC
Marcia Christopher
google
07.07.2016
4/5

Excellent. Enjoyed the food,service and atmosphere

Genghis Grill
KP
Kathy Proffitt
google
06.10.2016
5/5

Our waiter was the BEST!!!!💛💛 The food was soooo good🍜🍤. Besides my kids being rude and loud😔, I loved every minute of my dinner last night☺. Plus 2 FREE dessert👌(when me&my mom signed up for the rewards 😊😆) I forgot the waiters name🤔(4 kids you cant remeber everything lol) but when I check my recipet later ill make sure I add his name...Because next time we go back I will be looking for him👌. Around $50 2 large bowls,2 drinks and 2 kid dishes&2 kid drinks. Honestly with the amount of food you get after you pack the food in,its a great price...yummy food I will be back . Thanks for a great night 😊😊....found his name (Jeremiah) I think he needs a raise, he was always checking on us and made sure we had refils before our cups were ever empty. He will be getting a way better tip next time since i was low on cash i didnt have much on me last night....

Genghis Grill
M2
Malibeau 25
google
06.07.2016
2/5

I placed an online order, waited the 20 mins suggested & my order wasn't even started on my arrival. I ended waiting another 15-20 mins. They tried to smooth things over with a free drink but I really was already irritated. In the future GG, Please check your online orders more frequently! Thx

Genghis Grill
SM
Syrena Merriweather
google
04.05.2016
4/5

Great way to try something different but put foods in you know you will eat plentiful

Genghis Grill
RK
Ronnie Kirk
google
04.05.2016
5/5

Always good food and great service...just remember to pack your bowl good. If you leave hungry...it's your own fault. 😁

Genghis Grill
RD
Randy Dusenberry
google
02.23.2016
1/5

The employees were all playing and joking upon my arrival. I sat there for 15 mins without anyone even bringing me a menu, so I left and will never come back. After reading all the complaints I am glad I left. #getittogther

Genghis Grill
KawaiiJae_Playz
google
01.20.2016
5/5

Amazing!!! I loved my food. Also, people helping me out with the bowel making were super nice! I can't wait to go again!!!!

Genghis Grill
DL
Dan Lehman
google
01.15.2016
5/5

One of our all-time favorite restaurants anywhere. Nowhere else do you get the selection of fresh foods made exactly to our own particular tastebuds for that very day. My wife & I just moved to this area & were so excited to have found this place! It’s right near all kinds of shopping, etc. If there was a 6th star created for these reviews, it’d be because of Genghis Grill!!

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